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  • Writer's pictureLinney James

“Unauthorized HDCP... Content Disabled”

A digital service uses (HDCP) High bandwidth Digital Content protection. The newly designed HDCP 2.2 is intended for 4k Ultra HD content such as movies and original TV series within the 4K HDR. HDCP 2.2 helps in streaming your favorite video to stream in 4K or 4K HDR content. All devices are connected via HDMI port to Roku streaming player. Furthermore, the streaming player must support HDCP 2.2.


You need to know which ports support the HDCP 2.2, read the below-given information or visit Roku com link.


Purple Screen:

You may wonder why you get a purple screen while streaming high-quality 4K video content. Bring into play a brand new HDMI input on your TV or make use of a similar cable to check whether the currently used cable doesn’t have any issues. Switching off the devices and connecting after some time can also resolve the error.

Sever connections end between the HDMI cable on your Roku player and the television.


HDMI pins:

If you have brought your TV recently or before a year, your TV will probably have at least one port that will support HDCP 2.2. You can view it behind the TV where the HDMI pins are available. Once you settle on all HDMI inputs support HDCP 2.2, hook up your Roku player to any one of them.

To avoid these try to follow:

  • Always use premium branded HDMI Cables for high speed

  • Check whether your TV has HDMI that supports HDCP 2.2

  • AVR on your TV should have a port HDMI that supports HDCP 2.2.

In some scenarios, the Roku video can’t be seen on your display. This can be due to any loose ends with the connections or faulty cables. On the contrary, Roku tends to troubleshoot under various circumstances when their vital obligations are misplaced. Test out whether all the cables associated with your device and video output are without any breakage or hindrances. This would have occurred due to poor network connection or device feasibility issues.

Roku gives the users to record and playback the video contents that are streaming. Sometimes while streaming videos in mobile Apps or when mirroring through media players there might be issues with playing back the content.


Furthermore, for any further assistance on the ‘HDCP unauthorized content disabled’ error or the purple screen error, you can visit go.roku.comhdcp. Also, contact our experts for personalized and instant assistance.

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